My Recently Visited Services

Report issue with EdConnect application

Use this service to request a course be added to your Echo360 account.

Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.

Assistance with Reset / Unlock of your USJ Password.

Add or Remove Door Access Permissions for a User or Access Level in a Building

This service is for reporting issues using or logging in to Blackboard.

For submitting requests and ideas for larger scale projects.

Request access hub to USJ resources and applications

Print Card Access for student workers on a temporary basis.

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

This service can be used to request changes to the phone display and button mappings on your USJ Cisco phone.

For general Slate changes.

Support for Hardware Issues

Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.

Report an issue with Echo60

Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)

Request from Bursar Office to run eBill(s)

Jenzabar Password Reset Request

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

Request App deployments to USJ iPads

Problems with Software?

Submit a request for courses setup in Blackboard to sync to ExamSoft.

Report an issue with Blackboard enrollments (Faculty/Student)

This service is for reporting issues using or logging in to Blackboard Collaborate.