My Recently Visited Services

IT Support for On-Campus Events, 2 weeks advance notice required

Report an issue with Blackboard enrollments (Faculty/Student)

Assistance with Reset / Unlock of your USJ Password.

Request from Bursar Office to run eBill(s)

This service is for reporting issues using or logging in to Blackboard.

This service is for reporting issues using or logging in to Blackboard Collaborate.

For submitting requests and ideas for larger scale projects.

Used to request a new code be added to Slate.

Assistance or issues using the Ambassador Course Material Adoption Tool (BookAT)

Request access hub to USJ resources and applications

For USJ Office Deskphones, Voicemail Pin/Password Reset Request.

Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.

Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.

Submit a request for courses setup in Blackboard to sync to ExamSoft.

Support for Hardware Issues

Report an issue with Echo60

Report an issue with USJ Phones

Use this service to report a problem and request assistance with FortiClient VPN.

Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.

Print Card Access for student workers on a temporary basis.

Jenzabar Data Issue

iPad Move Request

For general Slate changes.

Report issue with EdConnect application

Request institutional data for reports, self-studies and other projects.