Popular Services
Report an issue with Blackboard enrollments (Faculty/Student)
Submit a request for courses setup in Blackboard to sync to ExamSoft.
This service is for reporting issues using or logging in to Blackboard.
This service is for reporting issues using or logging in to Blackboard Collaborate.
Faculty who teach multiple sections of the same course in a semester can request to have their courses merged in Blackboard. This will allow the instructor to work in a single course without having to update multiple sections. Faculty will still need to manage multiple rosters in MyUSJ for submitting grades.
Request hardware for a new employee, computer refresh (replacement) or need for additional hardware.
Faculty and staff can use this form to request assistance with copying a previous course to a new section in Blackboard.
IT Support for On-Campus Events, 2 weeks advance notice required
Request new software to be installed on your USJ computer
Request assistance with Office 365 (examples: Outlook, Word, Excel, Powerpoint, Teams, Calendar etc.)
Guidance on connecting a TV, gaming device, or smart device to wifi at USJ.
Print Card Access for student workers on a temporary basis.
Use this service to request assignment (or reassignment) of a USJ owned iPad to a new user.
Use this service to request a course be added to your Echo360 account.
Faculty can use Echo360 to record lectures and share videos with their students. When faculty link Echo360 to their Blackboard course, they can view analytics of student access and activity. Use this form to request an Echo360 account or an Echo360 course shell.
Use this service to report general issues with voicemail on your USJ phone. If you need your voicemail password reset because you cannot access it, please use the Voicemail Pin/Password Reset Request.
For USJ Office Deskphones, Voicemail Pin/Password Reset Request.